Service status

This page provides operational guidance and public health checks. For a live incident affecting your integration, verify with API responses, webhook deliveries, and your own monitoring before taking fulfillment or payout actions.

Public checks

Site/API health: /health and /api/health
Tempest Pay auth check (requires secret key): GET /api/v1/ping
Integration docs: /docs/integration, OpenAPI, Postman collection

curl -s https://tempesttouchwallet.com/api/health
curl -s https://tempesttouchwallet.com/api/v1/ping \
  -H "Authorization: Bearer $TEMPEST_SECRET_KEY"

Component guidance

Component	Normal behavior	If degraded
Wallet app	Sign in, balances, history, sends/deposits subject to account/network status.	Retry, check browser console/network, avoid repeated irreversible actions, contact support@tempesttouchwallet.com with request details.
Hosted checkout	Charge page loads, payment options/status update.	Do not assume payment failed/succeeded from UI alone; retrieve charge server-side and wait for verified webhooks.
Webhooks	Signed events delivered; duplicates possible; 2xx acknowledges.	Process idempotently, return 2xx only after durable receipt, reconcile using events/charge retrieval.
Price/rate data	Informational; charge conversion locked by charge flow.	Display prices may be stale/fallback; never use display-only prices for settlement.

Incident reporting

Email support@tempesttouchwallet.com with the request ID, timestamp, endpoint, charge ID/reference, and non-sensitive error details. Do not send secret API keys, webhook secrets, passwords, or private keys.